Rental Policies

It is our pleasure to provide you with the finest quality products the industry has to offer. We appreciate you help in returning the items in good condition.

 

Cancellations

In the event of cancellation of rental of a tent and/or tent accessories, a refund of no more than 50% may be issued.  In the event of a cancellation of any rental equipment (to include tents and/or tent accessories) within 14 days of the event, a refund will not be issued.

For more detailed information about our refund/cancellation policy please contact our sales office.

 

Pricing
Each item is priced as a one day rental unless otherwise specified.  Rates for longer periods are available.  Pricing does not include taxes or delivery charges.  Rental charges apply to all items whether they are used or not.

Payment
We accept cash, check, Visa, and Mastercard.  Full payment is expected prior to each event.

Returns
China, flatware and food service equipment must be rinsed free of food and replaced in the containers provided.  Linens need to be free from food and dry to prevent staining and mildew.  Please place all linen in the bags provided.  Protect linens from candle wax, burns & scorches, inks and dyes, and soil or stains from floors, grass, mud, etc.  Do not use staples or tacks to attach linens or skirting to tables. Please return hangers and all skirt clips with your order. You are responsible for linens and clips that are damaged or missing.  Cleaning charges will be assessed for items requiring more than the normal cleaning process.  Replacement or damage charges are made as needed.

Delivery and Pick Up
Delivery and pick up services are available at rates based on the destination.  We offer early morning and late night deliveries and pick-ups for an additional fee.  We also offer set up and breakdown of tables and chairs for an additional fee.

Customer Responsibility
Customers assume responsibility for all equipment from the time of rental to the time of return.  If 3 Cheers delivers the equipment, the customer assumes responsibility from the time of delivery to the time of pick up.

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